Returns & Refund Policy

Easy returns and transparent refund process for your peace of mind

Returns

Return Eligibility

Returns are accepted within 7 days of delivery.

Items must be unused, unworn, and in original packaging with tags intact.

Non-Returnable Items

❌ Customized jewellery pieces

❌ Worn or used sarees

❌ Products without original packaging

Refund Process

Step 1: Request return

Step 2: Pickup arranged

Step 3: Quality inspection

Step 4: Refund initiated

Refund

Refund Timeline

Once approved, refunds are processed within 5–7 business days.

Amount will be credited to the original payment method.

Exchange Policy

Exchange

Exchanges are available based on product availability.

You can request a different size, design, or product of equal value.

Returns FAQs

Q: How do I request a return?

You can contact our support team via email or phone.

Q: Is return shipping free?

Return shipping may vary depending on the case.

Q: Can I cancel my order?

Yes, cancellation is possible before dispatch.

Need help? Contact us at tiarra.co.in@gmail.com