Last updated: August 2026
1. Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement between you ("Customer") and Tiarra ("we", "us", "our"). By browsing this website, creating an account, or placing an order, you signify your explicit acceptance of these terms, along with our Privacy Policy.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms. You are responsible for reviewing this page periodically.
Some product images on this website have been enhanced using AI tools for illustrative purposes. Actual product appearance may vary slightly; please refer to the product description before purchasing.
2. Returns & Exchange Policy
We strongly encourage customers to carefully review product images, descriptions, and our Size Guide before completing a purchase. If you require assistance choosing the correct size or style, please contact us before placing your order.
3. Damaged, Defective, or Lost Items
All items are quality-checked and photographed prior to dispatch. Customers are advised to inspect their package immediately upon delivery in the presence of the courier, where possible.
4. Pricing
- Prices listed on the website are subject to change without notice.
- The price applicable to your order is the price displayed at the time your order is confirmed.
- Prices listed are final and not negotiable.
- In the rare event of a pricing or system error, Tiarra reserves the right to correct the error and is not obligated to honour an incorrect price.
5. Product Representation
We make every effort to display our products, including colour and finish, as accurately as possible. However, slight variations may occur due to photography, lighting, or individual screen/display settings. Handcrafted pieces may also carry minor natural variations that are not considered defects.
6. Limitation of Liability
Tiarra shall not be held liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our total liability, where applicable, shall not exceed the amount paid for the specific item in question.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Nagercoil, Tamil Nadu.